How to ship household goods, pets when planning overseas relocation

It can be a long and arduous process to relocate and resettle in a foreign country, and shipping personal items and household goods is always a big issue when planning your overseas move.

The good news is that in the era of the Internet and artificial intelligence technology, there is a diverse range of logistics companies around the world to make sure your packages arrive safely at your door, including UPS, FedEx, DHL, Maersk, Nippon Express, and many others.

For expats who are moving to China to work, study and live, as well as those leaving, it can be a good idea to choose a local service provider that knows the country and its regulations well. Shanghai Donghao Lansheng International Logistics Co Ltd with more than 30 years of experience in modern logistic service offers a wide range of solutions for getting goods into customers' hands.

The company has four warehouses in Shanghai with a total area of 50,000 square meters. It also provides door-to-door services at home and abroad, from its branches in northeast and east China, as well as its overseas distribution network.

Here are some general questions about personal logistics if you choose Donghao Lansheng.

How to ship household goods, pets when planning overseas relocation
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Q: Do I need to pack my things in advance?

No. You just need to determine which items you want to be shipped. Packaging services are included. Based on a list of the quantity, type and volume of items you have provided, the company will prepare the packaging materials required, and deliver them to you in advance or on the day of packing.

The packaging personnel will arrive at your home at the appointed time. After packaging, they will make an inventory list for the subsequent customs declaration.

After you check and sign the list, the goods will be transported to the company's warehouse, and shipped overseas once the customs declaration is completed.

Q: How are the fees charged?

For the door-to-door logistics services, the full fees are usually collected at the place of origin before the goods are shipped.

The fees are divided into three parts: service fees at the origin, international transportation fees (by sea or by air), and destination service fees. These do not include local port fees, customs duties, and other related charges.

The cost of sea transportation is calculated according to the volume (in cubic meters), with a minimum charge of 3 cubic meters. For less than a container load (LCL), the shipment is charged according to volume, while for full container loads (FCL), it is charged according to the container type.

The cost of air transportation is calculated according to the weight (in kilograms), with a minimum charge of 334 kilograms. It is charged on the larger between the actual weight and the volumetric weight of the goods (1 cubic meter = 167 kilograms).

Q: Which languages are available?

Japanese and English.

Q: If I have pets or live animals to ship, what is the specific process?

The declaration process involves identification of both the owner and the pets. Different countries have different declaration requirements for pets imported from abroad.

It is recommended that the pet owner can get acquainted with the terms and conditions in advance, provide relevant documents for review to ensure compliance with the shipping requirements, and then arrange for shipping times.

Please note that under the conditions of complying with the entry declaration requirements, the owner should enter the country before the pets for declaration.

Q: What preparations do I need to make in advance?

Before goods or pets can be shipped overseas, or upon arrival in Shanghai, the shipper needs to provide a copy of the identification documents (passport, visa, residence permit, entry and exit records, etc) for verification, and the inventory list to ensure compliance with the declaration requirements for personal items entering and exiting the country.

For those who're shipping things overseas, make an appointment with the logistic company, whose staff will come to your place and estimate the volume of goods to be shipped in order to prepare packaging materials and subsequent quotations for booking.

For those who're importing things, provide the sea waybill and arrival information in advance so that the company can contact the status of the goods arriving at the port.

The above-mentioned identification documents and inventory lists need to be presented in original form for customs verification during the actual declaration process, and some related declaration information requires the signature of the customer in person, which will be arranged in advance.

Q: How can I access your service?

The service numbers are +86-21-65916806 and +86-21-65916784.

Or scan the QR code below.

How to ship household goods, pets when planning overseas relocation