Training Supervisor

Location: Shanghai

Who's hiring?

Tory Burch. Founded in New York City in 2004, Tory Burch has redefined American luxury with a global point of view. The company's purpose is to empower women and women entrepreneurs.

Key Responsibilities:

Deliver training programs, and activities, and follow up on the results (onboard training, New store opening training, seasonal training, etc.);
Strive to achieve retail excellence and ensure a consistent and impeccable client experience within the region. Serve as a role model and conduct effective coaching for store management team and staff;
Infuse fashion knowledge and styling tips in training and coaching to upgrade staff’s styling skills;
Project management experience is preferred.

Requirements:

7-9 years of experience in training and development experience;
Luxury retail experience & client-facing role in a retail setting is preferred;
Experience in planning and managing both small and large-scale training events, with flawless follow-through and execution;
Highly organized, with the ability to multitask and meet agreed deadlines;
Ability to track and evaluate training effectiveness;
Good fashion sense and styling skills;
Experienced in live streaming or other social media exposure;
Self-starter with a proactive approach to resolving problems and issues;
Ability to work independently as well as in a team;
Good command of spoken & written English & Mandarin;
40% travel.