[Feel Shanghai] <i>Your Ultimate FAQs and City Guide</i>

Welcome to Feel Shanghai, your travel guide to Shanghai, filled with tips, insights, and highlights that'll help you blend in like a local – whether you're navigating a crowded market, exchanging New Year's greetings, or figuring out if that hotel slipper is really necessary.

So grab a cup of tea, get comfortable, and let's make sure your trip to Shanghai is as smooth as the silk you'll be tempted to buy in Yuyuan Garden.

Welcome FAQs

Where is Shanghai located?

Shanghai is located in the country of the People's Republic of China. The city is in the China Standard Time (CST) zone, which is UTC+8 hours.

What is Shanghai famous for?

Shanghai is a dynamic, futuristic metropolis with deep historical roots. Known for its stunning skyline, historic Bund, iconic Shikumen architecture and vibrant neighborhoods, as well as world-class museums, the city blends ancient traditions with cutting-edge innovation.

What languages are spoken in Shanghai?

In addition to the Shanghai dialect, Mandarin Chinese is widely spoken. English is also commonly used and understood, particularly among younger generations. Most public signs are bilingual, featuring both Chinese and English.

How is the security in Shanghai?

Shanghai is as safe as cities come. Street crime is rare, and you're more likely to lose your way than lose your wallet. The city's bustling, but it's all under the watchful eyes of a well-organized police force. Of course, as with any big city, it's always smart to keep your wits about you. Stay alert, and you'll find Shanghai a secure and vibrant place.

What's the weather like in Shanghai, and when's the best time to visit?

Shanghai's weather is a bit like the city itself – dynamic and full of surprises. Summers can get steamy with high humidity, while winters bring a chill that'll have you reaching for your scarf. The sweet spot? Aim for Spring (March to May) or Autumn.

Summer (June to August), 25-35°C (77-95°F)

Winter (December to February), 1-8°C (34-46°F)

Spring (March to May) ,15-25°C (59-77°F)

Autumn (September to November), 13-23°C (55-73°F)

Do I need to tip when shopping in Shanghai?

Shanghai's tipping culture is refreshingly straightforward – there really isn't one! When shopping, tipping is not expected at all. Even in restaurants, it's generally not necessary. Most hotels and some upscale eateries might already include a service fee of 10-15% on your bill, so you're covered there.

Do hotels in Shanghai provide amenity kits and disposable slippers, or should I pack my own?

To promote a greener and more sustainable lifestyle, most hotels in Shanghai do not automatically provide disposable hygiene kits, so guests are encouraged to bring their own. But you can always ring the concierge of the hotel you're staying at. They are usually equipped to provide such amenities. And if you're lucky, you might get your amenities delivered by a nifty delivery robot.

Is it easy to find public toilets in Shanghai?

Shanghai has over 10,000 public toilets across the city, and all are free of charge.

See more on

FAQs For First-Time Travelers to Shanghai

Visa GuidePort Visa

What is a port visa?

China's port visa is similar to a "visa on arrival" offered by other countries. The term "port visa" refers to a method of visa application, rather than denoting a specific visa category such as "business" or "tourist."

The port visa allows a stay for up to 30 days and permits a single entry.

Who can apply?

Foreign ordinary passport holders with an urgent need to travel to China for business cooperation, visits and exchanges, investment and entrepreneurship, visiting relatives, handling private affairs, or for humanitarian reasons such as attending funerals or visiting critically ill patients, and who are unable to secure a visa from a Chinese embassy or consulate abroad in a timely manner, are eligible to apply for a port visa to China.

Where to apply in Shanghai

Airport Contact information

Pudong International Airport shcrj3@163.com, +86-021-28951610

Hongqiao International Airport crjhqkaqz@163.com, +86-021-22351575

The port visa application window in Shanghai works 24/7.

What is Port E-visa?

The National Immigration Administration has launched a pilot program for issuing port electronic visas in the Lingang new area of the China (Shanghai) Pilot Free Trade Zone on July 12,2024.

The Port E-visa application process is entirely online and is valid for a single entry, with a validity of 15 days and a stay period not exceeding 30 days.

The entry ports are all open ports in Shanghai, and the exit port can be any open port nationwide. Electronic port visas carry the same legal weight as traditional paper visas.

See more on

What you need to know about China's port visas

Pilot program launched for electronic visas

24-Hour Visa-free Transit Policy

Can I transit through China without a visa?

Yes! China offers a 24-hour visa-free transit policy for foreign nationals from any country. This applies to all accessible exit-entry ports across the country.

What are the requirements for this 24-hour visa-free transit?

To qualify, you need to hold valid international travel documents and a confirmed onward ticket (with seats) to a third country or region. You can transit by ship, flight, or train.

Do I need to apply for a visa to transit if I don't leave the port?

No visa is required as long as you stay within the designated port area and your transit time doesn't exceed 24 hours.

What if I want to leave the port during my transit?

If you plan to exit the port during your transit, you'll need to apply for a temporary entry permit at the exit-entry border inspection authority of the port.

72-/144-hour Visa-free Transit

What is the 72-/144-hours Visa-free Transit?

The 72-/144-hours transit policy offers an opportunity for short stopover in China while traveling to a third country.

So far passengers from 54 countries can enter China from designated ports with their valid travel documents and a connecting ticket to a third country or region, with a confirmed seat and date within 144 hours.

Can I travel all around the nation under the 72-/144-hours Visa-free Transit policy?

Your travel under the 72-/144-hour Visa-free Transit policy is limited to specific regions, depending on the port of entry. For instance, if you enter through Shanghai, you're allowed to stay visa-free within the administrative areas of Shanghai and the Yangtze River Delta for up to 144 hours. However, this policy wouldn't cover travel to distant locations like the Great Wall."

See more on:

Guide on Visa-Free Transit Policies for Foreign Nationals

What materials should I submit for the 72-/144-hour visa-free transit?

1. Valid exit-entry documents (must be valid for no less than 3 months).

2. A connecting ticket to a third country or region with a confirmed seat and date within 144 hours.

3. A fully completed Arrival/Departure Card.

How is the duration of the 144-hour visa-free transit calculated?

The border inspection station will issue you a temporary entry permit, and the visa-free transit is calculated from 12am of the next day upon arrival.

What else should I know?

China has extended visa-free entry for citizens of 12 countries until the end of 2025! Travelers from France, Germany, Italy, the Netherlands, Spain, Switzerland, Ireland, Hungary, Austria, Belgium, Luxembourg, and Malaysia can enjoy up to 15 days of visa-free with each visit.

See more on:

Visa-free access for expats made easier at new Pudong business hub

What to know before you travel: China's 144-hour visa-free transit

Visa-free Countries

Which countries' citizens are eligible for the 144-hour visa-free transit policy?

To obtain this visa exemption, the foreign national must have a valid passport from one of the 54 countries, which are:

• 25 countries in the Europe Schengen area: Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, and Switzerland.
• 15 other countries in Europe: Russia, United Kingdom, Ireland, Cyprus, Bulgaria, Romania, Ukraine, Serbia, Croatia, Bosnia and Herzegovina, Montenegro, Macedonia, Albania, Monaco, and Belarus.
• Six countries in the Americas: the United States, Canada, Brazil, Mexico, Argentina, and Chile.
• Two countries in Oceania: Australia and New Zealand.
• Six countries in Asia: South Korea, Japan, Singapore, Brunei, the United Arab Emirates, and Qatar.

Visa-free Cruise Group Tours

Can I enjoy visa-free entry via a cruise tour?

Yes, you can enjoy visa-free entry on a cruise tour! From May 15, foreign tourist groups of two or more, on cruises organized by Chinese local travel agencies, can dock at 13 coastal ports, including Tianjin, Dalian, Shanghai, Xiamen, and Haikou, for up to 15 days visa-free.

To boost cruise tourism, seven more ports – like Guangzhou, Shenzhen, and Beihai – have joined the list of transit visa-free ports. Just stay with the same cruise ship, and you're all set for a coastal adventure in China!

See more on

China enforces policy allowing visa-free entry of foreign tourist groups via cruises

Free Layover Tour Service

Stuck at Shanghai Pudong Airport for 8+ hours? Why not turn your layover into an adventure with a free city tour instead?

Join Shanghai Express, a free layover tour service for international travelers! With an English-speaking guide, you can enjoy a half-day tour of Shanghai's iconic attractions, including a visit to Yuyuan Garden. The service also offers free transportation, currency exchange, and internet access, making the most of your time in the city.

See more on

City sightseeing for layover tourists proving popular

Visa Extending & Reinsurance

What types of visas can be extended, renewed, and re-issued for foreign nationals in China in their vicinity?

Foreign nationals coming to China for short-term non-diplomatic and non-official activities such as business cooperation, visit and exchange, investment and entrepreneurship, visiting relatives, tourism, or private matters, etc., and have legitimate reasons for extending their stays may submit applications to the nearest exit-entry administrations of the public security organs located in the places where they stay for the extension, renewal, and re-issuance of their business visas (M visas), visit visas (F visas), short-term private affair visas (S2 visas), and short-term family visit visas (Q2 visas), as well as for the extension and re-issuance of their tourist visas (L visas).

See more on

Procedure for extending visas for expatriates

Don't forget toAccommodation Registration

What's the first thing I need to do upon arriving in China?

You must register your accommodation within 24 hours of arrival, whether you're staying in a hotel or at a friend's place. This is mandatory for everyone.

How do I register my accommodation?

The process is simple and can be done either online or offline. You can scan the QR code provided for detailed instructions.

Is this just a China-specific rule?

No, countries like Germany, Japan, Italy, and others have similar registration practices.

Why do I need to register?

A: Registration helps with crime prevention, urban planning, and ensuring your safety. In case of personal or large-scale emergencies, it allows authorities to quickly assist and coordinate responses.

Is this just a China-specific rule?

No, countries like Germany, Japan, Italy, and others have similar registration practices.

Why do I need to register?

A: Registration helps with crime prevention, urban planning, and ensuring your safety. In case of personal or large-scale emergencies, it allows authorities to quickly assist and coordinate responses.

The Big FAQs for Overseas Visitors Accommodation Registration

Prohibited Items

I'm planning to travel to Shanghai and was wondering if it is permissible to bring homemade sausages from abroad?

Bringing homemade sausages into Shanghai can be challenging due to strict regulations on food imports. China has stringent rules in place to prevent the introduction of diseases and pests. Fresh fruits, vegetables, flowers, seeds and plant materials are all on the banned list.

What are the requirements for carrying personal medications?

Individuals can carry a reasonable amount of personal medication, subject to customs regulations.

Check more on

What you can and cannot bring into China

Practical InfoMandarin Tips

What are some useful Mandarin expressions to know before traveling to Shanghai?

Here are some common Mandarin phrases that might be useful for your trip to Shanghai:

1.Hello - 你好 (Nǐ hǎo)

2.Thank you - 谢谢 (Xièxiè)

3.Excuse me / Sorry - 对不起 (Duìbùqǐ)

4.How much is this? - 这个多少钱? (Zhège duōshǎo qián?)

5.Where is the bathroom? - 厕所在哪里? (Cèsuǒ zài nǎlǐ?)

6.I don't understand - 我不懂 (Wǒ bù dǒng)

7.Do you speak English? - 你会说英语吗? (Nǐ huì shuō yīngyǔ ma?)

8.Please - 请 (Qǐng)

9.Help! - 救命! (Jiùmìng!)

10.I'm lost - 我迷路了 (Wǒ mílù le)

These phrases should help you navigate basic interactions and get assistance while you're in Shanghai.

Public Holidays

What are the public holidays in China?

In general, China has several public holidays throughout the year. These include:

New Year's Day: January 1

Spring Festival: The first day of the first lunar month of the year. The holiday usually lasts one week for family reunions and many celebrations.

Qingming Festival: falls in early April every year, around April 5

May Day holiday: May 1

Dragon Boat Festival: the fifth day of the fifth lunar month

Mid-Autumn Festival: the 15th day of the eighth lunar month

National Day holiday: October 1 is China's national day and the holiday lasts one week.

The four traditional festivals in China refer to the Spring Festival, Qingming Festival, Dragon Boat Festival and Mid-Autumn Festival.

Accessibility

How accessible are Shanghai's airports for passengers with disabilities?

Both Pudong and Hongqiao International Airports provide dedicated services, including wheelchair assistance, accessible toilets, ramps, elevators, and special lanes for security and immigration checks. You can request assistance from airport staff to guide you through the terminal.

Are hotels in Shanghai equipped with accessible facilities?

A: Many international hotels in Shanghai offer accessible rooms with roll-in showers, wider doorways, and grab bars in bathrooms. Hotels typically have ramps or elevators for easy access to common areas. Be sure to confirm the hotel's accessibility features when booking.

How accessible are Shanghai's public spaces?

Shanghai has been improving its urban infrastructure, and many public spaces now have ramps, tactile paving, and accessible bathrooms. Tourist attractions, parks, museums and hospitals are generally accessible. The subway system also provides elevators and tactile flooring, though some older venues may vary in accessibility. Also be sure to confirm the venue before you go or ask the staff on-site for help.

Useful ContactsPublic Hotlines

What is the country and city code for dialing Shanghai?

The country code for China is 86, and the city code for Shanghai is 21.

12345 Shanghai Public Service Hotline

The 12345 hotline is a go-to number for citizens to report issues, ask questions, or share complaints about public services in Shanghai. If you experience any problems or want to offer suggestions during your stay, you can call. The hotline supports 18 languages.

12367 China Immigration Service Hotline

The 12367 hotline assists expatriates in Shanghai with visa-related, entry, and exit queries. Experts are available to provide support with immigration matters.

12306 Railway Service Hotline

Operating from 8am to 5pm, it provides English-language service. Visit their website or app for tickets, refunds, and schedules.

Consulates General

How many consulates are in Shanghai?

Consulates in Shanghai are crucial for foreign nationals, playing a vital role in fostering international relations and cooperation in the region. A total of 77 countries and regions have consulates general in Shanghai.

How do I contact them?

1.Simply dial the landline number directly if you have a local phone number.

2.If you have a Chinese mainland (outside Shanghai) mobile phone number, enter the Shanghai area code "021" first, then dial the landline number.

3.If you use a overseas mobile phone number, dial China's country code "0086," then the Shanghai area code "21," and finally the landline number.

See more on

List of foreign consulates general in Shanghai

Essential English platforms

Meet-in-shanghai

www.meet-in-shanghai.net/

Shanghai Municipal Administration of Culture and Tourism

City News Service

www.citynewsservice.cn

City News Service provides information to the city's expat population to help simplify the process of acclimatizing to and navigating through life in Shanghai.

SHINE

www.shine.cn

SHINE is the new digital media product powered by Shanghai Daily, the largest English-language publication in East China.

ShanghaiEye

www.shanghaieye.com.cn/

ShanghaiEye is the new media platform of The International Channel Shanghai, which is the only comprehensive variety 24-hour TV channel on the Chinese Mainland.

Payment

Shanghai Pass

Does Shanghai have travel cards for visitors?

Shanghai has launched the "Shanghai Pass," a new tourism card designed to offer seamless experiences across various scenarios.

The pass covers all public transportation in Shanghai, including buses, metro, taxis and ferries. It's also valid in over 330 cities across China. You can also use the pass for ticket purchases or payments in some notable attractions in Shanghai such as the Oriental Pearl Tower and Shanghai Museum.

See more on

Get the most out of your Shanghai Pass

Foreign Bank Card

How can I use my foreign bank card in Shanghai?

Look for the specific logo indicating international payment acceptance. Many establishments have upgraded their card reading machines to accept international bankcards, including Visa and MasterCard. Besides shopping, you can also use the foreign bank card at iconic landmarks and enjoy local cuisine.

For transportation, you can use various types of foreign bankcards to purchase Metro tickets or pay for taxis. The Metro stations offer single-way tickets, one-day passes (18 yuan), three-day passes (45 yuan), and ticket packages for both the Metro and Maglev trains.

See more on

A traveler's guide to bankcard usage in Shanghai

Cash

Where can I exchange my currency for Chinese yuan in Shanghai?

You can exchange your money at:

Currency exchange counters at Pudong and Hongqiao airports (13 counters total)

Bank branches throughout the city (over 3,000 branches)

Automated currency exchange machines at hotels

Each person has a foreign currency exchange convenience quota per year of US$50,000. Amounts exceeding this will require additional documentation. Daily and annual exchange limits vary depending on the venue.

Can I withdraw cash from an ATM in Shanghai using my overseas bank card?

Yes! Most ATMs at banks in China allow you to withdraw Chinese yuan using overseas cards such as Visa, MasterCard and others.

You can easily exchange your larger bills for smaller denominations (10 yuan, 20 yuan, 5 yuan) and coins at local banks. Visit any commercial bank outlet and request a "change wallet." No appointment is needed.

See more on

A traveler's guide to handling cash in Shanghai

E-payment

What are the popular mobile payment apps in China?

The most widely used digital payment apps in China are Alipay, WeChat Pay and Union Pay. Both Alipay and WeChat Pay have English versions, making them user-friendly for international travelers. You can set up these apps before my trip to China. Download the apps and register with your phone number from any country.

Alipay

For Alipay, tap "Add Now" to add your bankcard.

WeChat Pay

For WeChat Pay, go to "Me" -> "Services" -> "Wallet" to link your cards.

Union Pay

UnionPay allows you to link a UnionPay card issued in the Hong Kong SAR or Macau SAR for payments in China.

See more on

A traveler's guide to mobile payments in China

Sim Card

Can I use my foreign SIM card in China?

Before traveling to China, confirm with your telecom provider that international roaming is enabled on your SIM card. Additionally, inquire about any associated costs.

Where can I apply for a short-term SIM card?

Short-term SIM cards for seven to 30 days are now available in 23 China Telecom outlets across 16 districts in Shanghai. The cards offer domestic data and voice calls.

The 7-day card costs 85 yuan with 20 GB of domestic data and 100 minutes of voice calls, while the 15-day card costs 125 yuan and the 30-day card costs 195 yuan.

See more on

Short-term SIM cards for foreigners debut in Shanghai

Wi-Fi

How can I use public Wi-Fi services in Shanghai?

Free Wi-Fi is widely available in public places like train stations, cafes and convenience stores. If you're using a China Telecom short-term SIM card, just look for the "SH-online" network on your device. This network is accessible in over 1,000 high-traffic locations across Shanghai, such as major shopping areas, communities and hospitals, with more locations being added. Once you log in and authenticate for the first time, you can automatically reconnect to the network wherever it's available, without needing to log in again.

How can I get a pocket Wi-Fi device for my trip?

You can either borrow a pocket Wi-Fi device in your own country before your journey or rent one from a pocket Wi-Fi service provider's counter at the airport after you arrive.

Must-have Apps

What are some essential apps to use during my stay in Shanghai?

When staying in China, be sure to download some essential apps. WeChat, similar to WhatsApp, is a must-have for messaging and more. Alipay is convenient for transactions, while Didi provides ride-hailing services like Uber. Dianping, similar to Yelp, helps you find restaurants and read reviews. For online shopping, try Taobao for a wide range of products, or use Weibo, like Twitter, for social networking. You can also watch videos on Bilibili, like YouTube, discover and share ideas on Xiaohongshu, like Pinterest, order food delivery with Meituan, like Uber Eats, or Eleme, and even use SF Express for domestic or international package delivery.

See more on

How to enhance your Chinese lifestyle with must-have apps

Which translation apps are useful in China?

Apple Translate: Praised for its high-quality voice output.

Microsoft Translator: Features a phrasebook, slow playback option and camera translation, offering a practical and user-friendly experience.

iTalk Translate Pro: A paid app with a translation keyboard, phrasebook and camera translation, also available for Apple Watch users.

Alipay and Wechat all have built-in translation tools

Other options: iTour Translator, iTranslate, Tencent Translator, DeepL

See more on

Translation tools make life easier

How do I use a shared power bank?

Find a rental station: Look for stations in public places like malls, restaurants, and Metro stations. Use apps like Meituan or search "充电宝" in WeChat or Alipay.

Scan the QR code: Use WeChat or Alipay to scan the code on the cabinet to access the rental page.

Choose and pay: Select a power bank, pay the deposit, and the system will assign one to you.

Charge your device: Follow the instructions to take the power bank and charge your device.

Return and refund: Return the power bank to any station of the same brand. The deposit will be refunded within 1 to 7 days.

See more on

Power low? How to stay connected when not at home

Public Transportation Airports

How many international airports are there in Shanghai?

Shanghai takes its places among only 30 global cities that have two or more international airports. Servicing the city are Pudong International Airport and Hongqiao International Airport within the cities east and western sections respectively.

How can I access services like WiFi and money exchange at Shanghai Airports?

You can always ask on-site staff for help, or use the Shanghai Airports's official WeChat Mini-Program Avinex for:

Core Services: WiFi access, maps, luggage services, charging points, and luggage tracking.

SIM cards: Available at 14 spots in Pudong and Hongqiao airports, purchasable with foreign bank cards.

Currency exchange: 16 exchange points, 7 banking outlets, and 5 ATMs support foreign cards.

Transit Made Easy: Get information on airport transportation and tickets, including bus schedules, Maglev times, shuttle bus details, and taxi locations. Plus, you can easily purchase transit cards using foreign bank cards!

Shopping and dining: Most venues accept foreign cards, WeChat Pay, and digital RMB.

How to transfer between Shanghai's airports and other transportation hubs?

Between Hongqiao Transportation Hub (including the airport and train station) and Pudong International Airport

Shanghai Airport Link Line, about 40 minutes, will be put into use at the end of 2024

• Metro Line 2: about 90 minutes
  
• Metro Line 2+ Maglev: about 50-70 minutes
  
• Airport Shuttle Bus: about 60-80 minutes
  
• Taxi: about 50 minutes
  

Scan the QR code (Transportation options) to see how to get to other transportation hubs including: To Shanghai South Railway Station, To Shanghai West Railway Station, To Nanxiang North Railway Station.

See more on

How to transfer between Shanghai's airports and other transportation hubs

Train

How extensive is China's railway network?

China's railway network is the largest in the world, connecting cities across the country, including Shanghai.

What are the main railway stations in Shanghai?

Shanghai has four main stations: Shanghai Hongqiao Railway Station, Shanghai Railway Station, Shanghai South Railway Station, and Shanghai West Railway Station.

What types of trains operate in China?

High-speed trains: G, D, C trains

Conventional trains: Z, T, K trains

Tourist trains

How can foreigners buy train tickets in China?

Tickets can be bought with a passport at station ticket offices or via the 12306 app and Trip.com, both in English.

See more on

How to purchase train tickets and ride the railway in China?

Do trains in China serve food?

Yes, trains in China offer food services. You'll find food trolleys with snacks, drinks, and pre-packaged meals. Travelers can also enjoy hot meals in dining cars (餐车"canche" in Chinese), which primarily feature Chinese cuisine. Additionally, on High-Speed Rail (HSR) trains, you can also order food delivery on HSR trains. See more on How to order food on HSR trains

Can I bring alcoholic beverages on the train?

Knowing what items are allowed on a train is essential for a smooth journey. Regarding alcoholic beverages, it should be clearly marked in a complete package for alcohol volume between 24 percent and 70 percent. The total volume must not exceed 3,000 milliliters.

See more Railway rules: Be prepared before you travel

What should I do if I lose an item at a railway station in Shanghai?

You have two options:

Seek help from station staff; the lost-and-found office is usually located in the center of the station or in the lobby.

Call 12306 and press 2 for English service.

How are lost items handled?

Once found, lost items are kept safe in the office's storage room until the owner retrieves them. The station also offers postal services for those who cannot pick up their items in person.

What happens if the item is not claimed?

If a lost item is not claimed within 180 days, it is handed over to public security authorities.

Metro

Can I take the Metro to Shanghai's most iconic destinations, such as Yuyuan Garden, the Oriental Pearl Tower and Shanghai Disney land?

Shanghai has the largest metro system in the world. It has 20 metro lines, including the maglev line, and 508 stations. Navigating the sprawling metropolis of Shanghai is a breeze thanks to its extensive and efficient Metro Network, seamlessly connecting passengers to key destinations including the city's two major international airports, bustling transport hubs, and iconic scenic spots including Yuyuan Garden and the Oriental Pearl Tower and Shanghai Disney land.

Are there any Metro ticket options for tourists?

When it comes to navigating Shanghai via the metro, there are several types of paper tickets designed to cater to different needs:

Single Journey Ticket: Fare are distance-based, starting from 3 yuan per each ride.

One-Day Pass (18 yuan) and Three-Day Pass (45 yuan): From your first entry, enjoy unlimited rides on all Shanghai Metro lines (excluding the maglev) for the next 24 hours or 72 hours.

Maglev (50-160 yuan): Covers a single ride or round trip. Show a same-day air ticket for a 20% discount.

You can also use a Shanghai Public Transportation Card or Shanghai Pass to enjoy the ride.

Can I use my foreign bank card or cash to buy tickets?

Of course. All metro tickets can be bought at ticket-vending machines or Service Centers at any station using cash, bank cards (including foreign bank card) and through other mobile payment channels such as WeChat Pay, Alipay, and the UnionPay app.

Can I use the mobile devices to take Metro?

Yes, you can have a seamless entry and exit using transportation services through mobile phone apps like WeChat, Alipay, Metro 大都会 and SH MaaS APP (Suishenxing). Those apps all have English services and you can also get ticket discounts through those apps.

See more on

The big intro to 'Shanghai's Metro' for vets & newbs

Taxi

Is it convenient to use Taxi services in Shanghai? Can I use my foreign bank card to pay?

Using taxi services in Shanghai is generally convenient. Taxis are widely available and can be hailed on the street, booked through apps, such as Didi, or found at designated taxi stands at major transportation hubs.

Cash and digital payments are widely accepted in Shanghai taxis, but using a foreign bank card directly can be challenging. It's recommended to show the Chinese address to the taxi driver, as many do not speak fluent English.

Bus & Ferry

What other public transportation options are available in Shanghai?

You can take buses which usually cost 2 yuan per ride and accept exact cash, a transportation card, or e-payment. Night buses run from 11 pm to early morning.

Ferries are also popular for crossing the Huangpu River, you can ride with your shard bikes. There are 14 ferry lines, with rides costing 2 yuan per person, and an additional 2.8 yuan for a bike, payable by coins or transportation card.

Are there any special routes for tourists?

Bus: The iconic double-decker buses cover major attractions like the Bund, Xintiandi, and Shanghai Tower, making them popular with tourists.

See more on Explore the sights and sounds of Shanghai on the coolest sightseeing bus

Cruise: The Huangpu River Cruise offers scenic views of Shanghai's skyline, showcasing the city's historic and modern landmarks. Suzhou Creek Cruise features the Sihang Warehouse Battle Memorial, Fuxin Flour Mill, General Post Office, and historic buildings, highlighting the charm of Shanghai's mother river.

**Tips: Public Transportation in the city is either free or subsidized for children, see more on

Free, discounted travel for children on public transport services

Shared Bikes

How can I use shared bikes in Shanghai?

Shanghai offers a vibrant selection of shared bikes, making it easy to get around the city. The most popular options include Hello Bike (blue), Meituan Bike (yellow), and Qingju (greenish-blue). These bikes can be unlocked via their respective apps or through mini-programs on Alipay and WeChat. After an initial setup, using these bikes is straightforward: simply scan the QR code to unlock and start your ride. For pricing, most rides cost around 1.5 yuan for the first 15 minutes, with additional charges for longer rides. Remember to park in designated areas to avoid fines. If you encounter any issues with the bike, you can report it directly through the app. Always follow traffic laws, stay in bike lanes, and be cautious of pedestrians to ensure a safe ride.

Everything you need to know about those shared bikes

English Maps

What are the map apps for navigating Shanghai if I don't read Chinese?

Here are some top map apps in English to help you get around Shanghai:

Maps.me: Available on Android and iOS, this app offers offline maps, turn-by-turn navigation, and location search for walking, biking, driving, and public transport. It's great for finding nearby cafés, restaurants, and more.

Apple Maps: For iOS users, Apple Maps provides turn-by-turn navigation, real-time traffic updates, and detailed transit info, including bus and Metro schedules. It also offers a satellite view and helps you find local points of interest.

How to navigate Shanghai streets with map apps

Self Driving

Can a foreign driver's license be used to rent a car in Shanghai?

No, it cannot. You need to obtain a temporary driver's license in order to rent a car.

Translate the driver's license: You need to have your foreign driver's license translated into Chinese. The translation is valid for 3 months and must be done by a designated agency, specifically at Shanghai SISU Translation Service Co. & Shanghai Interpreters' Association. The process is quick, and you can receive the translated version on the spot.

Apply for a temporary driving permit: Foreigners with a Chinese visa valid for 90 days or more can apply for a temporary driving permit. The validity of the temporary license is usually adjusted based on the validity of the visa. Applications are typically handled at the local Vehicle Management Office. You can make an appointment online in advance, and during non-peak periods on non-working days, you can obtain the permit quickly on-site.

Luggage Storage

Is there a place where I can temporarily store my luggage?

Airports and Train Stations: You can inquire with staff onsite for luggage storage options. For example, at Terminal 2 of Hongqiao Airport, there is a luggage storage service counter near Exit 1 on the first floor. Additionally, there are several self-service storage points on the basement level of Hongqiao Railway Station.

Metro Stations: Self-service luggage lockers with bilingual instructions are available at 24 locations across 12 Metro stations. Prices start at 2 yuan, depending on the size and duration of use. Please note that all items must comply with metro regulations. Inflammable, explosive, hazardous, and banned items are not allowed in luggage deposits.

For assistance, a 24-hour service hotline is available: 400-1020-932 or 95333.

How to use luggage lockers at Shanghai metro stations.

Top Destinations

What are the must-see attractions in Shanghai?

Shanghai offers a rich array of attractions that cater to various interests. Among the most popular ones are:

Must-visit attractions

Shanghai Oriental Pearl TV tower

Shanghai Tower

Shanghai Yuyuan Garden

Wukang Road ...

Parks

Shanghai Botanical Garden

Shanghai Wild Animal Park

Shanghai Twin Hills ...

Theme Parks

Shanghai Disney

Shanghai L*SNOW Indoor Skiing Theme Resort

Lego Land Shanghai Resort

Peppa Pig World of Play ...

If you enjoy cultural experiences, you can visit museums and libraries.

Museums

Shanghai Museum

Power Station of Art ...

Cultural venues

Grand Theatre

Concert Hall ...

Library

Shanghai Library

Duoyun Bookstore

Zikawei Library ...

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Top attractions and entertainment sites in Shanghai for first-time travelers

Do these places require real-name reservations or tickets?

Most A-level tourist attractions, art galleries, and museums in Shanghai offer free entry without requiring reservations. However, some popular scenic spots and cultural venues require real-name reservations or ticket purchases.

Where can I shop in Shanghai?

Shanghai is a shopper's paradise. The city's opulent markets, shopping centers, and stylish streets offer a wide range of commodities, such as Nanjing Road Pedestrian Mall, Huaihai Road M, Xintiandi, Jing'an Temple, and Nanjing Road W, among others.

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What are the tax refund policies?

Foreign visitors with valid passports, as well as residents from Hong Kong, Macau and Taiwan holding a Mainland Travel Permit, are eligible for tax-free shopping. The maximum refundable rate is 11 percent of the invoiced sales value (8 percent for certain items).

Can I ship back the items I bought in Shanghai? I shopped a bit too much!

Absolutely! Whether you're sending gifts or lightening your luggage, Shanghai offers a wide range of delivery services that make international shipping quick and easy.

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How to reclaim tax on shopping in Shanghai

What is Shanghainese cuisine?

Shanghainese cuisine is known for its rich, soy-based sauces and balanced seasoning. It features red braising and slow simmering techniques that enhance flavor and tenderness. Must-try dishes include Xiaolongbao (Soup Dumplings), Red-braised pork belly, and Congyou Banmian (Scallion oil noodles), among others.

What makes Shanghai's F&B scene stand out?

Shanghai's F&B scene is diverse and dynamic. Whether you're a vegetarian, seeking a unique bar, or interested in international cuisine, the city offers a wealth of choices to satisfy your culinary desires.

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EmergencyHelplines

What emergency service helplines are available in Shanghai?

The city offers 119 for fire, disaster relief, emergency rescue, and critical situations; 120 for pre-hospital care and medical services; and 110 for public security and non-criminal assistance. Both 119 and 120 supports English. 110 provides services in eight languages, namely English, Japanese, Russian, German, French, Spanish, Arabic and Korean.

How to respond to emergencies in Shanghai?

What should I do if I lose my mobile phone?

1. Call your phone carrier and report the loss.

2. Freeze online banking services and e-payment accounts like Alipay and WeChat Pay.

3. Change passwords on your social media accounts.

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What to do when you lose a mobile phone in China?

What steps should I take if I lose my passport?

1. Report the loss to a police station.

2. Take the police report to your embassy or consulate to apply for a new passport.

3. Go to the Exit and Entry Bureau with your new passport and police report to apply for a new visa.

Hospital

What are the essential steps to take when visiting a hospital?

Get a registration number and specify which department you need to visit.

Use a translating service or app to communicate with staff.

Present your booklet and card at the designated department and wait for your name to be called.

Follow the doctor's instructions regarding tests, treatment, or medication.

Pay for services. If prescribed medicine, go to a separate pharmacy counter to collect it.

How to see a doctor in a local Chinese hospital

24-hour Pediatric Fever Clinics

Where can I take my child in case of a medical emergency, such as a fever?

Scan to access a list of 24-hour pediatric fever clinics in different districts of Shanghai, complete with addresses and contact numbers. To avoid any inconvenience from potential schedule changes, parents are advised to call or make an appointment online before visiting.

Essential list of 24-hour pediatric fever clinics in Shanghai

24-hour Dog-bite Clinics

What should I do if I get bitten or scratched by a pet in Shanghai?

Shanghai has a network of 24-hour dog bite clinics where you can receive necessary care at any time. It's important to visit one of these clinics promptly for treatment and vaccination to prevent rabies.

Click to see your go-to list for dog bite clinics in the city.

Emergency Services in Shanghai (Share This!)