[Feel Shanghai] Your Ultimate FAQs and City Guide 2026

Welcome to Feel Shanghai – your travel guide to a city that's now the world's gateway into China. With visa-free transit extended to 240 hours for travelers from 57 countries, Shanghai has become many visitors' first stop in the country – and this guide is here to help you navigate it like a local, whether you're haggling at a market, exchanging New Year's greetings, or figuring out if that hotel slipper is really necessary.

So grab a cup of tea, get comfortable, and let's make sure your trip to Shanghai is as smooth as the silk you'll be tempted to buy in Yuyuan Garden.

Welcome to Shanghai

What time zone is Shanghai in?

Shanghai is in the China Standard Time (CST) zone, which is UTC+8.

What is Shanghai famous for?

Shanghai is a dynamic, futuristic metropolis with deep historical roots. Known for its stunning skyline, historic Bund, iconic Shikumen architecture, vibrant neighborhoods, and world-class museums, the city blends ancient traditions with cutting-edge innovation – and, increasingly, it's the first stop for travelers discovering China, thanks to expanded visa-free access.

What languages are spoken in Shanghai?

In addition to the Shanghai dialect, Mandarin Chinese is widely spoken. English is also commonly used and understood, particularly among younger generations. Most public signs are bilingual, featuring both Chinese and English.

How is the safety in Shanghai?

Shanghai is one of the safest cities in the world. Street crime is rare, and you're more likely to lose your way than lose your wallet. The city's bustling, but it's all under the watchful eyes of a well-organized police force. As with any major city, it's wise to remain vigilant. Stay alert, and you'll find Shanghai a secure and vibrant place.

What's the weather like in Shanghai, and when is the best time to visit?

Shanghai's weather is a bit like the city itself – dynamic and full of surprises. Summers can get steamy with high humidity, while winters bring a chill that'll have you reaching for your scarf. The sweet spot? Aim for Spring (March to May) or Autumn.

Summer (June to August), 25-35°C (77-95°F)

Winter (December to February), 1-8°C (34-46°F)

Spring (March to May), 15-25°C (59-77°F)

Autumn (September to November), 13-23°C (55-73°F)

Do I need to tip when shopping in Shanghai?

Shanghai's tipping culture is refreshingly straightforward – there really isn't one! When shopping, tipping is not expected at all. It's usually not required, even in restaurants. Most hotels and some upscale eateries might already include a service fee of 10-15% on your bill, so you're covered there.

Do hotels in Shanghai provide amenity kits and disposable slippers, or should I pack my own?

To promote a greener and more sustainable lifestyle, most hotels in Shanghai do not automatically provide disposable hygiene kits, so guests are encouraged to bring their own. But you can always ring the concierge of the hotel you're staying at. They typically have such amenities. And if you're fortunate, a nifty delivery robot may deliver your amenities. by a nifty delivery robot.

Is it easy to find public toilets in Shanghai?

Shanghai has over 10,000 public toilets across the city, and all are free of charge.

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FAQs For First-Time Travelers to Shanghai

Visa GuidePort Visa

What is a port visa?

China's port visa is similar to a "visa on arrival" offered by other countries. The term "port visa" refers to a method of visa application, rather than denoting a specific visa category such as "business" or "tourist."

The port visa allows a stay for up to 30 days and permits a single entry.

Who can apply?

Foreigners with regular passports who need to travel to China quickly for business, visits, investments, family matters, or humanitarian reasons, such as attending funerals or seeing sick relatives, and who can't get a visa from a Chinese embassy or consulate in time, can apply for a port visa to China.

Where to apply in Shanghai

Airport Contact Information

Pudong International Airport shcrj3@163.com, +86-021-28951610

Hongqiao International Airport crjhqkaqz@163.com, +86-021-22351575

The port visa application window in Shanghai works 24/7.

What is a Port E-visa?

On July 12, 2024, the National Immigration Administration launched a pilot program to issue port electronic visas in the Lingang new area of the China (Shanghai) Pilot Free Trade Zone.

The Port E-visa application process is entirely online and is valid for a single entry, with a validity of 15 days and a stay period not exceeding 30 days.

The entry ports are all open ports in Shanghai, and the exit port can be any open port nationwide. Electronic port visas carry the same legal weight as traditional paper visas.

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What you need to know about China's port visas

Pilot program launched for electronic visas

Do I need a visa to visit Shanghai?

As of March 2026, China has extended visa-free entry to 79 countries – 50 through a unilateral visa-free policy and another 29 through full mutual visa exemption – covering most of Europe, plus South Korea, Japan, Australia, New Zealand, Thailand, Malaysia, Brazil, Argentina, Chile, Peru, Uruguay, Saudi Arabia, Oman, Kuwait, Bahrain, and more.

If your country is on the list, you can enter China for tourism, business, family visits, or exchanges for up to 30 days per visit, with no limit on the number of visa-free trips you can make. Check the current country list at nia.gov.cn before you travel – policies are occasionally extended or adjusted.

Can I transit through China without a visa?

Yes! If you're not from one of the 79 visa-free countries, or you're planning to stay longer than a simple transit but have a confirmed onward ticket to a third country or region, China's 240-hour (10-day) visa-free transit policy may apply.

Currently, passengers from 57 countries can enter China through more than 60 designated ports across 24 provinces, with a valid travel document and a confirmed connecting ticket to a third country or region, for a stay of up to 240 hours.

The 240-hour transit policy allows free travel across 24 eligible provinces and municipalities, including Shanghai, Beijing, and Guangzhou. Just stay within these areas.

What materials should I submit for the 240-hour visa-free transit?

1. Valid exit-entry documents (must be valid for no less than 3 months)

2. A connecting ticket to a third country or region with a confirmed seat and date within 240 hours

3. A fully completed Arrival/Departure Card

How is the duration of the 240-hour visa-free transit calculated?

The border inspection station will issue you a temporary entry permit, and the visa-free transit period begins at 12am on the day after arrival.

Do I need a visa if I stay within the port area during transit?

No visa is required as long as you stay within the designated port area and your transit time does not exceed 24 hours.

What if I want to leave the port during my transit?

If you plan to exit the port during your transit, you will need to apply for a temporary entry permit at the exit-entry border inspection authority at the port.

Visa Extension & Reissuance

Foreigners coming to China for short visits for reasons like business, visiting family, tourism, or personal matters, and who have valid reasons to stay longer, can apply at the nearest police station where they are staying to extend, renew, or reissue their business visas (M), visit visas (F), short-term private affair visas (S2), and short-term family visit visas (Q2), as well as to extend and reissue their tourist visas (L).

Visa-free Countries

Which countries' citizens are eligible for the 240-hour visa-free transit policy?

To qualify for this visa exemption, the foreign national must hold a valid passport from one of the 57 countries listed below and a confirmed connecting ticket to a third country or region.

Europe (40 countries): Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, Monaco, Russia, the United Kingdom, Ireland, Cyprus, Bulgaria, Romania, Ukraine, Serbia, Croatia, Bosnia and Herzegovina, Montenegro, North Macedonia, Albania, Belarus and Norway.

Americas (6 countries): the United States, Canada, Brazil, Mexico, Argentina and Chile.

Oceania (2 countries): Australia, New Zealand.

Asia (7 countries): South Korea, Japan, Singapore, Brunei, United Arab Emirates, Qatar and Indonesia.

Visa-free Cruise Group Tours

Can I enjoy visa-free entry via a cruise tour?

Absolutely. The 15-day visa-free entry policy for foreign cruise tour groups took effect on May 15, 2024, and remains intact in 2026. Groups composed of 2 or more foreign tourists, organized and received by formal Chinese mainland travel agencies, may cruise to and dock at 13 authorized coastal ports across China for a maximum visa-free stay of 15 days. Major ports include Tianjin, Dalian, Shanghai, Xiamen, Haikou and more.

Seven ports, including Guangzhou, Shenzhen and Beihai, have been newly added to the transit visa-free port list to further facilitate cruise travel. A core requirement is that all group members must stay on the same cruise ship throughout the trip and exit China via the same vessel. With these terms met, you can freely explore China's coastal regions and Beijing during your trip.

Free Layover Tour Service

Stuck at Shanghai Pudong Airport for 8+ hours? Why not turn your layover into an adventure with a free city tour?

Backed by China's 240-hour visa-free transit policy, Shanghai's airport authority has teamed up with the Shanghai Municipal Administration of Culture and Tourism and Trip.com to launch Shanghai Express – a free half-day tour for international travelers.

Three curated routes connect the city's most iconic sights, including Yuyuan Garden, the Bund, Wukang Mansion, and a Huangpu River cruise. Each tour comes with an English-speaking guide, free transportation, an e-SIM card, and travel insurance.

Eligibility has expanded: the tour is now open not just to 240-hour transit travelers but also to visitors from any of the 79 countries with unilateral or mutual visa-free entry and those holding a 24-hour temporary entry permit.

Sign up at the Shanghai Tourist Information & Service Store, 1F International Arrival Hall, Terminal 1 – spots are limited and first-come, first-served.

What types of visas can be extended, renewed, and reissued for foreign nationals in China in their vicinity?

Foreign nationals coming to China for short-term non-diplomatic and non-official activities such as business cooperation, visits and exchanges, investment and entrepreneurship, visiting relatives, tourism, or private matters, etc., and having legitimate reasons for extending their stays may submit applications to the nearest exit-entry administrations of the public security organs located in the places where they stay for the extension, renewal, and re-issuance of their business visas (M visas), visit visas (F visas), short-term private affair visas (S2 visas), and short-term family visit visas (Q2 visas), as well as for the extension and re-issuance of their tourist visas (L visas).

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Procedure for extending visas for expatriates

Don't forget Accommodation Registration

What's the first thing I need to do upon arriving in China?

You must register your accommodation within 24 hours of arrival, whether you're staying in a hotel or somewhere else, like a friend's place or a short-term rental. This is mandatory for everyone.

How do I register my accommodation?

If you're staying in a hotel, the front desk handles this automatically when you check in – just show your passport.

If you're staying anywhere else, you or your host needs to register within 24 hours, either online through Shanghai's accommodation self-registration system (scan the QR code for instructions) or in person at the local police station or an immigration service station.

Good to know: if you hold a valid Chinese residence permit and have already registered at the same address, you don't need to register again as long as your address hasn't changed.

Is this just a China-specific rule?

No, countries like Germany, Japan, Italy, and others have similar registration practices.

Why do I need to register?

Registration helps with crime prevention, urban planning, and ensuring your safety. In case of personal or large-scale emergencies, it allows authorities to quickly assist and coordinate responses.

FAQs for Overseas Visitors Accommodation Registration

Prohibited Items

I'm planning to travel to Shanghai and was wondering if it is permissible to bring homemade sausages from abroad?

No – all meat products, whether raw, cooked, canned, or vacuum-sealed, are strictly prohibited from entering China, with no exceptions for small or personal quantities. This includes homemade sausages, ham, and similar items. Fresh fruits, vegetables, cut flowers, seeds, and other plant materials are also on the banned list, as China enforces strict rules to prevent the spread of animal and plant diseases.

What are the requirements for carrying personal medications?

You can bring a reasonable amount of personal medication for your own use. However, stricter rules apply to narcotic drugs and certain psychotropic medications (such as some strong painkillers or sleep aids) – you'll need a doctor's note and proof of identity, and the amount is capped at a single prescription's worth. Customs regulations in this area were updated in 2026, so if you're bringing prescription medication, it's worth double-checking current rules on the China Customs website (customs.gov.cn) before you travel.

Leaving China: what items are prohibited from being taken out?

Leaving with the wrong souvenir can mean a fine, confiscation, or worse. Under Customs Order No. 43, some items are banned outright – weapons, counterfeit currency, narcotics, state secrets, precious cultural relics, and endangered species products (ivory, rhino horn, tiger bone and pangolin scales) are never allowed to leave China, documentation or not.

Other items are restricted rather than banned – you can carry them, but you need to declare or get documentation first:

Antiques and cultural relics: porcelain, calligraphy, paintings, and furniture made before 1911 generally cannot leave China; anything that might qualify should be checked by a certified relic appraisal office (Shanghai has one) before you travel, or customs will hold it at the border.

Cash: RMB over 20,000 yuan, or foreign currency over US$5,000, must be declared.

Precious metals: larger quantities of gold or silver may require documentation – check with customs if you're carrying more than a small personal amount.

When in doubt about an antique, a piece of jewelry, or a large amount of cash – declare it. It's a lot easier than explaining yourself after the fact.

For the full official list, see China Customs' English-language guide: english.customs.gov.cn

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What you can and cannot bring into China

What you can't take out of China

Useful Mandarin expressions

What are some useful Mandarin expressions to know before traveling to Shanghai?

Here are some common Mandarin phrases that might be useful for your trip to Shanghai:

1. Hello - 你好 (Nǐ hǎo)

2. Thank you - 谢谢 (Xièxiè)

3. Excuse me / Sorry - 对不起 (Duìbùqǐ)

4. How much is this? - 这个多少钱? (Zhège duōshǎo qián?)

5. Where is the bathroom? - 厕所在哪里? (Cèsuǒ zài nǎlǐ?)

6. I don't understand - 我不懂 (Wǒ bù dǒng)

7. Do you speak English? - 你会说英语吗? (Nǐ huì shuō yīngyǔ ma?)

8. Please - 请 (Qǐng)

9. Help! - 救命! (Jiùmìng!)

10. I'm lost - 我迷路了 (Wǒ mílù le)

These phrases should help you navigate basic interactions and get assistance while you're in Shanghai.

Public Holidays

What are the public holidays in China?

In general, China has several public holidays throughout the year. These include:

New Year's Day: January 1

Spring Festival: The first day of the first lunar month of the year. The holiday usually lasts one week for family reunions and many celebrations.

Qingming Festival: Falls in early April every year, around April 5

May Day holiday: May 1

Dragon Boat Festival: the fifth day of the fifth lunar month

Mid-Autumn Festival: the 15th day of the eighth lunar month

National Day holiday: October 1 is China's National Day. The holiday lasts one week.

The four traditional festivals in China refer to the Spring Festival, Qingming Festival, Dragon Boat Festival and Mid-Autumn Festival.

Accessibility

How accessible are Shanghai's airports for passengers with disabilities?

Both Pudong and Hongqiao International Airports provide dedicated services, including wheelchair assistance, accessible toilets, ramps, elevators, and special lanes for security and immigration checks. You can request assistance from airport staff to guide you through the terminal.

Are hotels in Shanghai equipped with accessible facilities?

Many international hotels in Shanghai offer accessible rooms with roll-in showers, wider doorways, and grab bars in bathrooms. Hotels typically have ramps or elevators for easy access to common areas. Be sure to confirm the hotel's accessibility features when booking.

How accessible are Shanghai's public spaces?

Shanghai has been improving its urban infrastructure to enhance accessibility. The Metro offers reservation-based staff escorting for boarding, seamless relay support at transfer stations, and gap bridges at every station to eliminate the platform-train height gap. Museums are increasingly accessible too – Shanghai Museum has launched China's first AI-powered sign language service and tour guide for hearing-impaired visitors, alongside elevators, wheelchair rentals, and accessible restrooms found at most venues.

Along the Huangpu and Suzhou riverside walkways, visually and hearing-impaired visitors can now explore independently thanks to smooth ramps, wide turning spaces for wheelchairs, and voice-guided mini-program tours.

Tourist attractions, parks, museums and hospitals are generally accessible, though some older venues may vary. Be sure to confirm the venue's accessibility before you go, or ask staff on-site for help.

Useful Contacts Public Hotlines

What is the country and city code for dialing Shanghai?

The country code for China is 86, and the city code for Shanghai is 21.

12345 Shanghai Public Service Hotline

It offers 18 foreign-language services, including English, Korean, Spanish, and others, making it the primary contact number for expatriates to raise inquiries, file complaints, or request assistance on governmental matters.

12367 China Immigration Service Hotline

The 12367 hotline operates 24/7 with bilingual Chinese-English service, assisting expatriates in Shanghai with visa-related, entry, and exit queries.

12306 Railway Service Hotline

Human agents are available daily from 7am to 11pm; outside those hours, a 24-hour AI voice assistant can help with ticket bookings, changes, refunds, and train schedules.

Consulates General

How many consulates are in Shanghai?

Consulates in Shanghai are crucial for foreign nationals, playing a vital role in fostering international relations and cooperation in the region. As of mid-2026, 78 countries and regions have consulates general in Shanghai – more than any other city on the Chinese mainland.

How do I contact them?

1. Simply dial the landline number directly if you have a local phone number.

2. If you have a Chinese mainland (outside Shanghai) mobile phone number, enter the Shanghai area code "021" first, then dial the landline number.

3. If you use an overseas mobile phone number, dial China's country code "0086," then the Shanghai area code "21," and finally the landline number.

Essential English platforms

Meet-in-Shanghai

www.meet-in-shanghai.net/

Shanghai Municipal Administration of Culture and Tourism

City News Service

www.citynewsservice.cn

City News Service provides information to the expat population to help simplify the process of acclimatizing to and navigating through life in Shanghai.

ShanghaiEye

www.shanghaieye.com.cn/

ShanghaiEye is the new media platform of The International Channel Shanghai, which is the only comprehensive 24-hour variety TV channel on the Chinese Mainland.

TRANSPORTATION: Shanghai Pass

Does Shanghai have travel cards for visitors?

Shanghai has expanded its "Shanghai Pass" into a full suite of passes for international visitors, positioned as the city's signature product for inbound tourism.

The transport-focused pass covers Shanghai's entire public transport network – Metro, buses, ferries, suburban rail, the Jinshan railway, and the maglev line (with a 20% maglev discount for cardholders) – and also supports taxi payments citywide.

One-Day Pass bundles unlimited public transport with entry to some of the Bund's most popular attractions – the Huangpu River cruise, Yuyuan Garden, and the double-decker sightseeing bus – plus shopping and dining discounts across the Bund, Xintiandi, Huaihai Road, and Xujiahui commercial districts.

Museum Pass, launched for International Museum Day 2026, unlocks entry to over 150 museums and galleries citywide with one ticket, including a dedicated version designed for overseas visitors.

Cards feature a multilingual interface, so international travelers can top up and use them without registering a local account. You can purchase and top up at Shanghai's two international airports or at around 25 locations citywide, including Metro stations, all top-up points accept Visa and Mastercard with no service fee.

The card is also accepted in more than 330 cities across China.

PAYMENT: Foreign Bank Card

How can I use my foreign bank card in Shanghai?

Look for the contactless payment logo (Visa, Mastercard, or Flash Pay) at the entrance – most shops and attractions in Shanghai now accept tap-to-pay with international cards directly, with no app or local account needed. Besides shopping, you can use your foreign bank card at iconic landmarks and to enjoy local cuisine.

For transportation, Shanghai Metro now lets you tap your foreign bank card directly at the turnstile to enter and exit – no ticket purchase required. This works with Visa, Mastercard, American Express, JCB, Discover, Diners Club, and UnionPay chip cards across the entire network, including the maglev line. Just make sure contactless/small-amount payment is enabled on your card before you travel.

If your card isn't contactless-enabled, station service centers across the network are also equipped with POS machines where staff can help you purchase single-way tickets, one-day passes (18 yuan), or three-day passes (45 yuan) with your foreign card.

E-Payment

What are the popular mobile payment apps in China?

The most widely used digital payment apps in China are Alipay, WeChat Pay and UnionPay. Alipay and WeChat Pay have English versions, making them user-friendly for international travelers. You can download and register these apps with your phone number from any country before your trip to China.

Alipay

Select "Add Now" to link your bank card. Alipay supports linking Visa, Mastercard, Discover, Diners Club, JCB and American Express cards directly.

WeChat Pay

Go to "Me" → "Services" → "Wallet" to link your bank card. WeChat Pay supports the same major international card networks. PayPal is working on WeChat too.

US travelers can now skip card-linking entirely: as of mid-2026, PayPal has partnered with Tencent so US-based PayPal users can simply scan a WeChat Pay of the merchant's QR code directly in the PayPal app – no Chinese wallet or bank account required. The service is rolling out to other countries in phases.

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UnionPay

If you already hold a UnionPay-branded card, including UnionPay cards issued outside the Chinese mainland, you can link it directly in the app for QR code payments, contactless "tap to pay," and public transport payments.

Cash

Where can I exchange my currency for Chinese yuan in Shanghai?

Places where you can exchange your money:

There are 19 currency exchange counters at Pudong and Hongqiao airports, over 3,000 bank branches throughout the city, and automated currency exchange machines at most hotels.

For a faster experience, head to Pudong International Airport's international traveler service center (available at both T1 and T2), where self-service machines support currency exchange for 20 different foreign currencies alongside withdrawals for 5 major international bank card networks – all in one stop, alongside SIM card, transport card, and mobile payment help.

Each person has an annual foreign currency exchange quota of US$50,000. Exceeding the limit requires additional documentation. Exchange limits may vary by venue.

Can I withdraw cash from ATMs in Shanghai using my overseas bank card?

Yes! Most ATMs at banks in China allow you to withdraw Chinese yuan using overseas cards such as Visa, MasterCard, and others.

You can easily exchange big bills for small denominations (5 yuan, 10 yuan, 20 yuan) and coins at local banks. Just visit any commercial bank and request a "change wallet." No appointment is needed.

CONNECTIVITY: SIM Card

Can I use my foreign SIM card in China?

Before traveling to China, confirm with your telecom provider that they have enabled international roaming on your SIM card. Additionally, inquire about any associated costs.

Where can I apply for a short-term SIM card?

All three major Chinese carriers offer short-term tourist SIM cards, so it's worth comparing based on your data needs and where you'll be traveling.

China Telecom – available at the international traveler service centers at T1 of Shanghai Hongqiao International Airport, T1 and T2 of Shanghai Pudong International Airport, and China Telecom outlets across Shanghai's 16 districts:

7-day Card: 85 yuan, 20GB domestic data, 100 minutes of voice calls

15-day Card: 125 yuan, 100 minutes of voice calls

30-day Card: 195 yuan

China Mobile – widest network coverage, best for trips beyond Shanghai:

7-day Card: 90 yuan, 30GB domestic data, 100 minutes of voice calls

15-day Card: 150 yuan, 50GB domestic data, 200 minutes of voice calls

30-day Card: 190 yuan, 80GB domestic data, 300 minutes of voice calls, plus 300 minutes of international long-distance calls

China Unicom – generally considered the most foreigner-friendly for city use:

7-day Card: 58–80 yuan, 10GB domestic data, 100 minutes of voice calls

15-day Card: 100–130 yuan, 20GB domestic data, 200 minutes of voice calls

30-day Card: 150–200 yuan, 30GB domestic data, 300 minutes of voice calls

Just bring your passport. No appointment is needed at any carrier's retail stores citywide.

Wi-Fi

How can I use public Wi-Fi services in Shanghai?

Free Wi-Fi is widely available in public places like train stations, cafes and convenience stores. If you're using a China Telecom short-term SIM card, just look for the "SH-online" network on your device. This network is accessible in over 1,000 high-traffic locations across Shanghai, such as major shopping areas, communities and hospitals, with more locations being added. Once you log in and authenticate for the first time, you can automatically reconnect to the network wherever it's available, without needing to log in again.

How can I get a pocket Wi-Fi device for my trip?

As of 2026, eSIM has become the preferred choice for travelers, replacing pocket Wi-Fi devices. Instead of renting hardware at the airport, you can buy an eSIM data plan online before you fly, scan a QR code to install it, and have data working the moment you land – no counter, no deposit, no device to return.

If your phone doesn't support eSIM, a physical short-term SIM card (see the Connectivity section above) is now the more practical option than a pocket Wi-Fi rental, which requires you to stay near the device and return it before you leave.

Must-have apps

What are some essential apps to use during my stay in Shanghai?

When staying in China, be sure to download some essential apps. WeChat, similar to WhatsApp, is a must-have for messaging and more. Alipay is convenient for transactions, while Didi provides ride-hailing services like Uber. Dianping, similar to Yelp, helps you find restaurants and read reviews. For online shopping, try Taobao, or use Weibo, like Twitter, for social networking. You can also watch videos on Bilibili and Douyin (China's verson of TikTok), like YouTube, discover and share ideas on Xiaohongshu, like Pinterest, order food delivery and instant retail through Meituan or Taobao Flash Purchase (formerly Ele.me – the two apps are merging in 2026), and use SF Express for domestic or international package delivery.

AI assistant apps like Doubao and DeepSeek are now used daily by locals for everything from real-time translation to trip planning – handy backups alongside your dedicated translation app.

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Which translation apps are useful in China?

Doubao

China's most-used AI app, with real-time voice translation and photo/menu translation.

DeepSeek

A free, powerful AI chatbot that handles text translation and can explain cultural context, not just words – useful for reading signs, menus, or official notices.

Apple Translate

Praised for its high-quality voice output.

Microsoft Translator

Features a phrasebook, slow playback option and camera translation.

Alipay and WeChat

Both have built-in translation tools.

Other options

iTranslate, Tencent Translator, DeepL

How do I use a shared power bank?

Find a rental station: Look for stations in public places like malls, restaurants, and Metro stations. Use apps like Meituan or search "充电宝" (charging bank) in WeChat or Alipay.

Scan the QR code: Use WeChat or Alipay to scan the code on the cabinet to access the rental page.

Choose and pay: If your Alipay or WeChat account has an established credit score (built through regular use), you can rent without a deposit – the system deducts the rental fee automatically when you return it. Otherwise, you'll pay a refundable deposit (typically around 99 yuan) before a power bank is dispensed.

Charge your device: Follow the instructions to take the power bank and charge your device.

Return and refund: Return the power bank to any station of the same brand. If you paid a deposit, it's typically refunded within 1 to 7 days.

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Public Transportation: Airports

How many international airports are there in Shanghai?

Shanghai is one of the few cities in the world with two major international airports – Pudong International Airport to the east and Hongqiao International Airport to the west.

How can I access services like WiFi and money exchange at Shanghai Airports?

You can always ask on-site staff for help or use Shanghai Airport's official WeChat Mini-Program (search "上海机场" or scan the QR code) for:

Core services: WiFi access, in-terminal navigation, luggage services, charging points, lost-and-found, and an "elderly-friendly mode" with larger text and simplified steps for senior or accessibility-need travelers.

SIM cards: available at dedicated counters across Pudong and Hongqiao airports, purchasable with foreign bank cards.

Currency exchange: Shanghai's airports now run 19 self-service currency exchange machines, supporting 19 foreign currencies with an 8-language interface, no service fee, at real-time bank rates.

International Traveler Service Centers: for a one-stop experience, head to the dedicated service centers at Pudong Terminal 1, Terminal 2, or Hongqiao Terminal 1 – open 24/7, offering currency exchange, mobile payment setup, transit cards, and SIM cards all in one place.

Transit made easy: get information on airport transportation and tickets, including bus schedules, Maglev times, shuttle bus details, and taxi locations – plus purchase transit cards using foreign bank cards.

Shopping and dining: most venues accept foreign cards, WeChat Pay, Alipay, and digital RMB.

Where can I rest or shower during a layover at Pudong Airport?

If you're stuck at Pudong for a long layover or a red-eye flight, the airport has invested heavily in making it easier to rest – with the ambition of becoming one of the world's most sleep-friendly airports.

Free 24-hour showers: 11 shower rooms (9 single, 2 multifunctional) across five locations at the international arrival and transfer areas:

T1: Gate 18 (International Arrival); inside the T1 International-to-Domestic Transfer Hall

T2: near Gates D69 and D83 (International Arrival)

Sleeping pods: 30 pods across T1 and T2 international departure areas (13 near T2 Gate 67 are already open, with more rolling out). Pricing: 35 yuan for 30 minutes, 65 yuan for 1 hour, or 185 yuan for 3 hours. One adult can share a pod with one child aged 12 or under and shorter than 1.4 meters; taller or older children need their own pod. Real-name registration is required for both.

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Free rest zones: eight lounge-style zones with over 1,000 seats and 288 charging sockets, located at T1 international departures/domestic arrivals, T2's domestic mixed-flow level, and both S1 and S2 satellite terminals.

For help in English, call 96990 and select the English-language option, or check the "浦东国际机场" mini-program for live availability.

What's coming next for Pudong Airport?

Pudong Airport is getting a third terminal. Construction on T3 began in November 2024 as the centerpiece of the airport's fourth-phase expansion. It is expected to be completed by 2028. Once open, T3 will handle up to 50 million passengers a year, with 90 near-gate boarding positions to minimize walking – capping international transfers at 8.5 minutes and domestic ones at just 6.

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How to transfer between Shanghai's airports and other transportation hubs?

Between Hongqiao Transportation Hub (including the airport and train station) and Pudong International Airport

Shanghai Airport Link Line (机场联络线) has been open since December 27, 2024, connecting Hongqiao Airport Terminal 2 directly to Pudong Airport Terminals 1 & 2 in about 40 minutes – now the fastest way to move between Shanghai's two airports. Full fare is 26 yuan.

Airport Link Line: about 40 minutes

Metro Line 2: about 90 minutes

Metro Line 2 + Maglev: about 50–70 minutes

Airport Shuttle Bus: about 60–80 minutes

Taxi: about 50 minutes

Train

How extensive is China's railway network?

China's railway network is the largest in the world, connecting cities across the country, including Shanghai.

What are the main railway stations in Shanghai?

Shanghai has four main stations: Shanghai Hongqiao Railway Station, Shanghai Railway Station, Shanghai South Railway Station, and Shanghai West Railway Station.

What types of trains operate in China?

High-speed trains: G, D, C trains

Conventional trains: Z, T, K trains

Tourist trains

How can foreigners buy train tickets in China?

Tickets can be bought with a passport at station ticket offices or via the 12306 app and Trip.com, both in English.

See more on

How to purchase train tickets and ride the railway in China?

What's next for Shanghai's railway network?

Two major new stations are under construction and expected to open in July 2027: Shanghai East Railway Station (上海东站), part of the massive Oriental Hub transit project near Pudong Airport, and Shanghai Baoshan Station (上海宝山站) in the city's north. Shanghai East will be the city's second-largest station and the country's first to feature true "air-rail" integration – passengers will be able to check in and drop off luggage right at the train station, just 250 meters from airport security, with a direct link to Pudong Airport via the Airport Link Line.

Do trains in China serve food?

Yes, trains in China offer food services. You'll find food trolleys with snacks, drinks, and pre-packaged meals. Travelers can also enjoy hot meals in dining cars (餐车"canche" in Chinese), which primarily feature Chinese cuisine. Additionally, on High-Speed Rail (HSR) trains, you can also order food delivery on HSR trains. See more on How to order food on HSR trains

Can I bring alcoholic beverages on the train?

Alcoholic beverages between 24% and 70% ABV must be in their original, sealed packaging with clear labeling, with a combined total not exceeding 3,000 milliliters. Drinks under 24% ABV (like beer or most wine) aren't subject to this limit, but anything over 70% ABV is prohibited entirely.

See more railway rules: Be prepared before you travel

What should I do if I lose an item at a railway station in Shanghai?

You have two options:

Seek help from station staff; the lost-and-found office is usually located in the center of the station or in the lobby.

Call 12306 and press 2 for English service.

How are lost items handled?

Once found, lost items are kept safe in the office's storage room until the owner retrieves them. The station also offers postal services for those who cannot pick up their items in person.

What happens if the item is not claimed?

If a lost item is not claimed within 180 days, it is handed over to public security authorities.

Metro

Can I take the Metro to Shanghai's most iconic destinations, such as Yuyuan Garden, the Oriental Pearl Tower and Shanghai Disneyland?

Shanghai has one of the largest metro systems in the world – 21 lines (including the maglev and airport link line), 523 stations, and over 900 kilometers of track. Navigating the sprawling metropolis of Shanghai is a breeze thanks to its extensive and efficient metro network, seamlessly connecting passengers to key destinations including the city's two major international airports, bustling transport hubs, and iconic scenic spots including Yuyuan Garden, the Oriental Pearl Tower, and Shanghai Disneyland.

Are there any Metro ticket options for tourists?

Single Journey Ticket: Fares are distance-based, starting at 3 yuan per ride.

One-Day Pass (18 yuan) and Three-Day Pass (45 yuan): From your first entry, enjoy unlimited rides on all Shanghai Metro lines (excluding the maglev) for the next 24 or 72 hours.

Maglev (50–160 yuan): Covers a single ride or round trip. Show a same-day air ticket for a 20% discount.

You can also use a Shanghai Public Transportation Card or Shanghai Pass – or skip the ticket machine altogether.

Can I use my foreign bank card or cash to buy tickets?

You don't even need to buy a ticket anymore. Since June 2025, Shanghai Metro's entire network supports tapping your foreign bank card directly at the turnstile – Visa, Mastercard, American Express, JCB, Discover, and Diners Club chip cards all work, alongside UnionPay. Just make sure contactless payment is enabled on your card before you travel.

If your card isn't contactless-enabled, ticket-vending machines and Service Centers at every station still accept cash, foreign bank cards, and mobile payment channels like WeChat Pay, Alipay, and the UnionPay app.

Can I use my mobile device to take the Metro?

Yes – WeChat, Alipay, Metro Daduhui (大都会), and the SH MaaS app (Suishenxing/随申行) all support seamless QR-code entry and exit. All have English interfaces, and often offer ticket discounts.

Taxi

Is it convenient to use taxi services in Shanghai? Can I use my foreign bank card to pay?

Using taxi services in Shanghai is generally convenient. Taxis are widely available and can be hailed on the street, booked through apps, such as Didi, or found at designated taxi stands at major transportation hubs.

Cash and digital payments are widely accepted in Shanghai taxis, but using a foreign bank card directly can be challenging. It's recommended to show the Chinese address to the taxi driver, as many do not speak fluent English.

Bus & Ferry

What other public transportation options are available in Shanghai?

You can take buses, which usually cost 2 yuan per ride, and accept exact cash, a transportation card, or e-payment. Night buses run from 11pm to early morning.

Ferries are also popular for crossing the Huangpu River, and you can bring your shared bike aboard. There are 17 ferry lines, with rides costing 2 yuan per person, plus an additional 2.8 yuan for a bike, payable by coins or transportation card.

Are there any special routes for tourists?

Bus: The iconic double-decker sightseeing buses (now with sunroofs, following the retirement of the original open-top fleet in 2023) still cover major attractions like the Bund, Yuyuan Garden, Xintiandi, and Lujiazui's skyscrapers – a 60-yuan ticket gets you 24 hours of unlimited hop-on-hop-off access across all routes.

See more on Explore the sights and sounds of Shanghai on the coolest sightseeing bus

Cruise: The Huangpu River Cruise offers scenic views of Shanghai's skyline, showcasing the city's historic and modern landmarks. Suzhou Creek Cruise features the Sihang Warehouse Battle Memorial, Fuxin Flour Mill, General Post Office, and historic buildings, highlighting the charm of Shanghai's mother river.

Tips: Public transportation in the city is either free or subsidized for children.

Free, discounted travel for children on public transport services

Shared Bikes

How can I use shared bikes in Shanghai?

Shanghai offers a selection of shared bikes, making it easy to get around the city.

The most popular options are

Hello Bike (blue)

Meituan Bike (yellow)

Didi Qingju (greenish-blue)

• These bikes can be unlocked via their apps or mini-programs on Alipay and WeChat.

• Most rides cost 1.5 yuan for the first 15 minutes (1.8 yuan on weekends and/or holidays), with additional charges for longer rides.

• Park in designated areas to avoid fines. Report any issues through the app.

• Always follow traffic laws, stay in bike lanes, and be mindful of pedestrians for a safe ride.

Note: Several other major Chinese cities raised shared bike pricing in mid-2026, so it's worth checking current rates in the app before you ride – Shanghai's rates have not changed as of this guide's publication.

See more on everything you need to know about those shared bikes

English Maps

What are the map apps for navigating Shanghai if I don't read Chinese?

Here are some top map apps to help you get around Shanghai:

AMap Global

China's most-used navigation app now has an official English version, with real-time traffic, public transit routes, and turn-by-turn walking and driving directions. It's the most accurate option for Shanghai, including exact Metro exit numbers – genuinely useful in the city's larger stations.

Apple Maps

For iOS users, Apple Maps works well in China – its underlying map data is actually supplied by AMap, so it's a reliable, familiar option if you'd rather stick with your phone's built-in app. It offers turn-by-turn navigation, real-time traffic, and detailed transit info, including bus and Metro schedules.

Driving License

Can a foreign driver's license be used to drive in Shanghai?

No. You'll need a temporary driving permit to drive in Shanghai – this applies whether you entered on a visa or visa-free.

(1) Translate the driver's license

Have your foreign license translated into Chinese by Shanghai SISU Translation Service Co. or the Shanghai Interpreters' Association. This can be done on the spot or in advance by emailing the translation agency directly.

(2) Apply for a temporary driving permit

Apply at any Vehicle Management Office with your passport, application form, and translated license. The permit is valid for 3 months for short stays or up to your full permitted length of stay (maximum 1 year) if you're staying longer – and it can be used for multiple re-entries into China during that time.

Luggage Storage

Is there a place where I can temporarily store my luggage?

Airports and Train Stations: You can inquire with staff on-site for luggage storage options. For example, at Terminal 2 of Hongqiao Airport, there's a luggage storage service counter near Exit 1 on the first floor and several self-service storage points in the basement of Hongqiao Railway Station.

See more on How to Use Hongqiao Airport's New Free Luggage Storage Service

Metro Stations: Self-service luggage lockers with bilingual instructions are now available at 61 locations across 32 Metro stations citywide – a major expansion since the service first launched. Scan a QR code via WeChat or Alipay to access the "Xiaotie" (小铁) or "Fengchao" (丰巢) mini-program for self-service pickup and drop-off, and check real-time locker availability before you go.

Pricing depends on locker size: small lockers cost 2 yuan/hour (12 yuan daily cap), medium 4 yuan/hour (24 yuan cap), and large 5 yuan/hour (30 yuan cap). Storage is capped at 24 hours per use, with no deposit required.

All items must comply with Metro security regulations – flammable, explosive, hazardous, and banned items are not allowed in storage lockers.

For assistance, a 24-hour service hotline is available: 400-1020-932 (Xiaotie) or 95333 (Fengchao).

Top Destinations

What are the must-see attractions in Shanghai?

Shanghai offers a rich array of attractions that cater to various interests. Among the most popular ones are:

Must-visit attractions

Shanghai Oriental Pearl TV Tower

Shanghai Tower

Shanghai Yuyuan Garden

Wukang Road ...

Parks

Shanghai Botanical Garden

Shanghai Wild Animal Park

Shanghai Twin Hills ...

Theme Parks

Shanghai Disney

Shanghai L*SNOW Indoor Skiing Theme Resort

Lego Land Shanghai Resort

Peppa Pig World of Play ...

If you enjoy cultural experiences, you can visit museums and libraries.

Museums

Shanghai Museum

Power Station of Art ...

Cultural venues

Grand Theatre

Concert Hall ...

Library

Shanghai Library

Duoyun Bookstore

Zikawei Library ...

See more on

Top attractions and entertainment sites in Shanghai for first-time travelers

Do these places require real-name reservations or tickets?

Most A-level tourist attractions, art galleries, and museums in Shanghai offer free entry without requiring reservations. However, some popular scenic spots and cultural venues require real-name reservations or ticket purchases.

Where can I shop in Shanghai?

Shanghai is a shopper's paradise. The city's opulent markets, shopping centers, and stylish streets offer a wide range of commodities, such as Nanjing Road Pedestrian Mall, Huaihai Road M, Xintiandi, Jing'an Temple, and Nanjing Road W, among others.

See more on

Shopping in Shanghai: a selection of the best neighborhoods to find treasures
What are the tax refund policies?

Foreign visitors with a valid passport, as well as visitors from Hong Kong, Macau and Taiwan holding a Mainland Travel Permit, can claim tax refunds on eligible purchases.

To qualify:

Stay on the Chinese mainland for no more than 183 consecutive days.

Spend at least 200 yuan at the same tax refund store on the same day (lowered from 500 yuan).

Purchase eligible goods within 90 days of departure.

Receive a refund of up to 11% of the invoiced sales amount.

How It Works:

1. Shop

Look for stores displaying the tax refund sign – Shanghai now has over 2,000 participating stores citywide. Request a Tax Refund Application Form and VAT invoice after purchase. For the fastest experience, look for stores offering "mobile refund" (掌上办): scan a QR code at checkout, upload your passport by phone camera, and track your refund status in real time – no paper forms required.

2. Get Customs Verification

Before checking in luggage, present your passport or valid ID, VAT invoice, Tax Refund Application Form, and purchased goods at the customs counter. At Pudong Airport's self-service tax refund kiosks (T2 departure area, Island F), purchases under 10,000 yuan are checked against a random-sampling system – if you're not selected, your refund is processed immediately with no manual inspection. If selected, a nearby smart verification kiosk (with real-time translated video calls) handles it quickly.

3. Collect Your Refund

After security screening, present your passport or valid ID and stamped Tax Refund Application Form to receive your refund. Refunds up to 20,000 yuan can be paid in cash on the spot; larger amounts are paid by bank transfer or Alipay.

Tip: Refund Upon Purchase

Before departure, eligible shoppers can get an advance payment equal to the expected refund at participating stores by signing an agreement and completing a card pre-authorization. Shanghai now has 25 citywide refund points and 17 centralized refund points – including at Xintiandi, Hang Lung Plaza (Plaza 66), and even hotel business centers like the Jinjiang Hotel near Huaihai Road – where eligible shoppers can simply tap Alipay for instant, on-the-spot payment.

Can I ship back the items I bought in Shanghai? I shopped a bit too much!

Absolutely! Whether you're sending gifts or lightening your luggage, Shanghai offers a wide range of delivery services that make international shipping quick and easy.

See more on

How to reclaim tax on shopping in Shanghai

What is Shanghainese cuisine?

Shanghainese cuisine is known for its rich, soy-based sauces and balanced seasoning. It features red braising and slow simmering techniques that enhance flavor and tenderness. Must-try dishes include Xiaolongbao (soup dumplings), red-braised pork belly, and Congyou Banmian (scallion oil noodles), among others.

What makes Shanghai's F&B scene stand out?

Shanghai's F&B scene is diverse and dynamic. Whether you're a vegetarian, seeking a unique bar, or interested in international cuisine, the city offers a wealth of choices to satisfy your culinary desires.

See more on

Here's where to find the very best of Shanghai cuisine

Emergency Helplines

What emergency service helplines are available in Shanghai?

119 for fire, disaster relief, emergency rescue, and critical situations; 120 for pre-hospital care and medical services; and 110 for police. Both 119 and 120 support English. 110 provides services in eight languages, namely English, Japanese, Russian, German, French, Spanish, Arabic and Korean.

How to respond to emergencies in Shanghai?

What should I do if I lose my mobile phone?

1. Call your phone carrier and report the loss.

2. Freeze online banking services and e-payment accounts like Alipay and WeChat Pay.

3. Change passwords on your social media accounts.

See more on

What to do when you lose a mobile phone in China?

What steps should I take if I lose my passport?

1. Report the loss to a police station.

2. Take the police report to your embassy or consulate to apply for a new passport.

3. Go to the Exit and Entry Bureau with your new passport and police report to apply for a new visa.

Hospital

What are the essential steps to take when visiting a hospital?

Shanghai's major hospitals now have International Medical Centers or departments designed specifically for foreign patients, with English-speaking staff, multilingual medical documents, and – if you have international health insurance – direct billing at many hospitals, so you may not need to pay out of pocket and file for reimbursement later.

If you're at an International Medical Center:

Book an appointment in advance (online, by phone, or via the hospital's international department) – 3–7 days is usually enough, though 2–4 weeks is safer if you want a specific specialist.

Bring your passport and insurance card (if applicable); many centers offer direct billing with major international insurers.

English-speaking staff or an interpreter will typically guide you through the visit.

If you're visiting a regular department without English support:

Get a registration number and specify which department you need to visit.

Use a translation service or app to communicate with staff.

Present your booklet and card at the designated department and wait for your name to be called.

Follow the doctor's instructions regarding tests, treatment, or medication.

Pay for services – if prescribed medicine, go to a separate pharmacy counter to collect it.

Note: China's public health insurance doesn't cover foreign visitors; you'll need to pay out of pocket or rely on private international insurance.

How to see a doctor in a local Chinese hospital

24-hour Pediatric Fever Clinics

Where can I take my child in case of a medical emergency, such as a fever?

Scan to access a list of 24-hour pediatric fever clinics in different districts of Shanghai, complete with addresses and contact numbers. To avoid any inconvenience from potential schedule changes, parents are advised to call or make an appointment online before visiting.

Essential list of 24-hour pediatric fever clinics in Shanghai

24-hour Dog-Bite Clinics

If a pet bites or scratches me in Shanghai, what steps should I take?

Shanghai operates 24-hour dog bite clinics where you can receive necessary care at any time. It's important to visit one of these clinics promptly for treatment and vaccination to prevent rabies.

Click to see your go-to list for dog bite clinics in the city.

Emergency Services in Shanghai (Share This!)